Cafe Valley Bakery Switched to a Smarter Surveillance System Without Ripping Out a Single Camera

Customer Snapshot

• Customer: Cafe Valley Bakery
  
• Industry: Commercial Food Production
  
• Use Case: Facility security, incident review, production monitoring
  
• Segment: Multi-Site Manufacturer / IT-Constrained Security Team
  

The Challenge: A Dead-End System and a Vendor Exit

Cafe Valley Bakery was using a Telco system that switched platforms twice in just a few years. Then, without warning, the software was discontinued after being acquired by Motorola. That left the team with no support, no updates, and no interest in going down another rigid, proprietary path.

“We were stuck,” said Steve Beatty, Senior Systems Administrator. “The vendor wanted us to upgrade again or switch entirely. That didn’t sit well with us, especially after just being pushed into a new system two years earlier.”

The team started looking for a new solution: ideally something cloud-based, easy to deploy, and that wouldn’t require replacing all their cameras.

The Solution: Coram’s Open, Cloud-Ready Platform

After researching online and reading about Coram in Reddit threads, Steve and his team set up a demo. And it was clear from the start that Coram was different.

“Coram was the only system we demoed that just worked out of the box,” Steve said. “No complicated firewall setup, no massive config. We plugged it in, connected our existing cameras, and it worked.”

That seamless experience, paired with competitive pricing and flexible architecture, made the decision easy. Coram helped the team to replace older cameras gradually instead of all at once, saving upfront costs and avoiding operational disruption.

Unexpected Wins: Time Saved and Future Integration

The impact was immediate. With Coram’s advanced video search tools, departments like HR and Safety could find incidents fast, with no more scrubbing through hours of video.

And after implementation, Steve discovered that Coram integrates with Halo smart sensors – something they now plan to explore. “The system can auto-trigger cameras based on noise or motion,” he said. “That kind of flexibility is huge.”

Why Coram?

✅ No Rip-and-Replace: Works with existing cameras

✅ Plug-and-Play Setup: No firewall gymnastics or network headaches

✅ Competitive Pricing: Value without sacrificing capability

✅ Time-Saving Search Tools: Faster incident response for multiple teams

✅ Future-Ready: Built-in integrations with sensor platforms like Halo

What’s Next?

Cafe Valley aims to continue scaling Coram throughout its facilities, and to explore more advanced automation with smart sensors. The goal is simple: save time, improve safety, and stay ahead of future infrastructure changes.

Would They Recommend Coram?

“Absolutely,” said Steve. “Setup was easy, support has been great, and we didn’t have to rip out a single camera. It just works.”