How Cafe Valley Bakery Left a Dead-End System Without Ripping Out a Single Camera

Two Platform Switches, Then a Vendor That Walked Away

Cafe Valley Bakery is an Arizona-based commercial bakery, and for its IT team video security had become a moving target. The bakery’s Telco system switched platforms twice in just a few years. Then, without warning, the software was discontinued after being acquired by Motorola, leaving the team with no support, no updates, and no interest in going down another rigid, proprietary path.

“We were stuck,” said Steve Beatty, Senior Systems Administrator. “The vendor wanted us to upgrade again or switch entirely. That didn’t sit well with us, especially after just being pushed into a new system two years earlier.”

The team started looking for something different: ideally cloud-based, easy to deploy, and able to work with the cameras already in place rather than replacing all of them.

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The Only System That Just Worked Out of the Box

After researching online and reading about Coram in Reddit threads, Steve and his team set up a demo, and the difference was clear from the start. “Coram was the only system we demoed that just worked out of the box,” Steve said. No complicated firewall setup, no massive configuration: the team plugged it in, connected the existing cameras, and it worked.

That seamless experience, paired with competitive pricing and a flexible architecture, made the decision easy. Instead of a rip-and-replace, Coram let the team replace older cameras gradually rather than all at once, saving upfront costs and avoiding operational disruption.

Coram stood out for a few specific reasons:

• No rip-and-replace: Works with the cameras already in place
• Plug-and-play setup: No firewall gymnastics or network headaches
• Competitive pricing: Value without sacrificing capability
• Time-saving search tools: Faster incident response for multiple teams
• Future-ready: Built-in integrations with sensor platforms like Halo

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Time Back for HR and Safety, and Room to Grow

The impact was immediate. With Coram’s advanced video search tools, departments like HR and Safety could find incidents fast, with no more scrubbing through hours of video.

After implementation, Steve also discovered that Coram integrates with Halo smart sensors, something the team now plans to explore. “The system can auto-trigger cameras based on noise or motion,” he said. “That kind of flexibility is huge.”

What Cafe Valley Is Doing with Coram

• Finding incidents fast: HR and Safety search video directly instead of scrubbing through hours of footage.
• Keeping existing cameras in service: Older cameras are replaced gradually instead of all at once.
• Running without network headaches: A plug-and-play setup with no complicated firewall configuration.
• Preparing for smart sensors: Halo integration that can auto-trigger cameras based on noise or motion.
• Scaling across facilities: Coram continues to roll out throughout the bakery’s sites.

Cafe Valley aims to keep scaling Coram throughout its facilities and to explore more advanced automation with smart sensors. The goal is simple: save time, improve safety, and stay ahead of future infrastructure changes. Asked whether he would recommend Coram, Steve’s answer was “Absolutely.” After being pushed from one proprietary platform to the next, the bakery has a system that simply works — and it didn’t have to rip out a single camera to get there.

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