How Soar Autism Center Scaled Quality Care Across Dozens of Clinics

Consistent Care at Every Center, Without Breaking the Budget

Soar Autism Center delivers integrated autism care for kids ages 1–6 across dozens of locations in Colorado and Arizona. As the footprint grew, so did the complexity of ensuring consistent, high-quality care at every center.

Each location runs 30+ cameras, and the previous vendor, Verkada, quickly became cost-prohibitive and rigid: every camera required its own NVR and six-year license, and the system couldn’t scale without breaking the budget. Concerns around HIPAA compliance and regulatory investigations prompted the team to look elsewhere.

“We realized when we hit about five centers that we couldn’t maintain our clinical standards without a better solution,” said Daniel Spiegel, SVP of Growth and Development at Soar. “We needed real-time and asynchronous visibility — not just for safety, but to train staff and ensure consistent therapy quality.”

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A Bake-Off Won on Video Quality, Cost, Security, and Flexibility

After asking around in a network of multi-site healthcare operators, Soar was introduced to Coram. The team ran a bake-off against other options, and Coram came out on top for video quality, cost, security, and — most importantly — flexibility. “Coram didn’t lock us into their cameras. That was a huge win,” said Spiegel.

Coram stood out for a few specific reasons:

• No camera lock-in: An open architecture with no rip-and-replace as Soar grows
• Scalable and cost-effective: Easy to deploy across dozens of sites without proprietary lock-in
• High-quality video: Supports real-time training and clinical evaluation
• HIPAA-minded: A safer bet than the previous vendor
• Speed to deploy: Bulk purchasing ahead of openings means faster clinic launches

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Remote Coaching, Hybrid Roles, and Trust With Families

With Coram’s cloud-based video management and open architecture, Soar standardized care without hiring more staff or flying trainers out to every site. Master-level clinicians now observe sessions remotely, give real-time feedback, and support staff across state lines — all while keeping clinical quality tight.

The cameras also opened up new ways to support staff and families. “We’ve been able to let some clinicians work hybrid schedules — some days in-clinic, some days remote,” Spiegel shared. “That’s helped with burnout and retention.” Parents get a window into therapy too, without disrupting their child. “It builds trust. Parents can see what’s happening, and we can coach them to apply techniques at home.”

What Soar Is Doing with Coram

• Training staff remotely: Master-level clinicians observe sessions and give real-time feedback without flying to each site
• Keeping therapy quality consistent: Real-time and asynchronous visibility into every center, for safety and for clinical standards
• Offering hybrid schedules: Some clinicians split their time between in-clinic and remote days, which has helped with burnout and retention
• Building trust with parents: Families observe therapy without disrupting their child and are coached on techniques to use at home
• Launching clinics faster: Bulk orders placed in advance so cameras are ready for openings

Soar is growing fast, and Coram is now part of the standard toolkit for every new clinic. “Without it, we couldn’t hit our clinical mission,” Spiegel said. “It’s just core to how we operate now.” Asked whether Soar would recommend Coram: “Absolutely,” said Spiegel.

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