How Solomon Edwards Met Client Audit Demands and Became a Preferred Vendor

No Cameras in the Building, and a Client Audit to Pass

Post-COVID, Solomon Edwards consolidated to one office in leased HQ space, where property management wouldn’t add “enhanced physical security” without an expensive contract. For Z Markov, Director of IP and Security Networks, that meant a building with no existing cameras at all.

Then a major client’s due-diligence process flagged gaps. To secure preferred-vendor status, Z’s team needed modern CCTV and access controls — and had to prove it during rigorous audits. The requirements were specific: updated CCTV, clear auditability around who accessed footage, cloud control to avoid trips onsite, and “at the minimum 30 days of continuous footage.”

With no building CCTV in place, any incident review would have been slow and ad hoc. The mandate was urgent, and the standard was the client’s audit, not internal preference.

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Every Box Checked, Plus a Few Extras That Mattered

The team evaluated multiple vendors, including better-known names, against a short list of non-negotiables: an AI component, cloud access, simple administration, and value. “You guys checked all the boxes,” Z said — and Coram delivered extras that mattered, like easy auditing of engineer access.

Setup was straightforward. “Installation was very easy,” Z said: the recorder went into the server, and the system was running.

Coram stood out for a few specific reasons:

• Meets strict requirements: An AI component, cloud access, and 30-day continuous footage
• Admin made easy: “Very easy system to use from an administrative perspective,” with straightforward auditing of who accessed what
• Cloud control: Manage the system remotely instead of making trips onsite
• Faster investigations: Detection thumbnails under live view turn look-backs from hours into minutes
• Value for money: “Great for the value,” with “a lot of cool features”

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Simpler Administration, Clearer Audits, Faster Answers

Administration got simpler, auditing got clearer, and investigations got faster — helped by an update that surfaced detections right under live view. Usability was never a hurdle, either: “Within minutes of the demo… I felt pretty comfortable,” Z said.

What Solomon Edwards Is Doing with Coram

• Recording continuously: 30-day continuous recording in a building that previously had no CCTV.
• Managing from the cloud: Cloud access replaces trips onsite for routine administration.
• Auditing access: Easy audits of who accessed what — the auditability the client’s due diligence called for.
• Reviewing in minutes: Scrolling through detection thumbnails under live view instead of scrubbing footage.

Z regularly points peers to Coram, even offering a quick demo of his environment. Coram may be “new in the space… not as known as some of the bigger players,” but for a team that had to prove its security posture under audit, checking every box was what counted.

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