How The View at Stonecrest Modernized Apartment Security With Cloud Video
A failed NVR replaced quickly, with minimal downtime
Multiple entrances and gated areas covered in real time
Simple remote management for a team with limited IT support
The View at Stonecrest story
A Newly Gated Community With More Entry Points to Watch
The View at Stonecrest is an apartment community in Stonecrest, Georgia. With a growing focus on resident safety and seamless property management, the community recently completed major renovations and introduced gated access to enhance resident safety.
Gated access raised a new requirement: maintaining visibility across multiple entry points. The existing setup made incident review and maintenance cumbersome, and the risk of downtime affected both staff responsiveness and resident confidence. The property needed a smarter, more reliable video solution.
The Solution
A Cloud Platform Backed by Responsive Support
When the property team began evaluating solutions, Coram stood out for its responsive service, cloud platform, and integration potential. The community chose Coram to modernize its video security and explore next-generation access control, and the responsiveness was tested early, when an NVR went down and a replacement was shipped out to restore uptime.
Coram stood out for a few specific reasons:
- Cloud-based visibility: Coverage across all entry points and shared areas
- Rapid support response: Hardware replacements shipped promptly
- Integrated security vision: Video, access control, and emergency management linked together
- Ease of use: Built for property teams with limited IT support
- Proactive innovation: A platform that grows alongside customer needs
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The Benefits
Reliable Cameras, Simpler Management, and a Path to Access Control
Coram’s balance of intuitive software, proactive support, and consistent system performance has made daily operations smoother. “I do really like using the Coram cameras… so far they’ve been working out well,” said Gordon Drucker, representing The View at Stonecrest.
What Stonecrest Is Doing with Coram
- Staying online: Fast hardware replacement and minimal downtime keep the system continuously running.
- Managing remotely: Remote access and clear, user-friendly software make monitoring effortless.
- Covering every entrance: Multiple entrances and gated areas are watched in real time, improving security response.
- Exploring access control: The property is looking at Coram’s Access Control integration, which unites door management and video footage for instant verification — access controlled through the Coram app and paired with video.
For Stonecrest, that means residents and staff can enjoy a safer, more controlled environment — one that evolves with technology rather than falling behind it. With strong performance, active support, and future-ready integrations, The View at Stonecrest is proving that elevated living includes elevated security.
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We had an NVR that went down and you guys shipped out a new one
The software’s been solid. I really like using the Coram system, and so far it’s been working out really well for us.
