Apartment community upgrades security with cloud-based monitoring and AI features for effortless visibility and peace of mind.
Customer Snapshot
✅ Customer: The View at Stonecrest
✅ Industry: Multifamily Residential / Property Management
✅ Location: Stonecrest, Georgia
✅ Use Case: Strengthen on-site security with cloud-managed cameras and AI-powered monitoring
“I do really like using the Coram system… it’s been working out well,” said Gordon Drucker, representing The View at Stonecrest. With a growing focus on resident safety and seamless property management, the community chose Coram to modernize its video security and explore next-generation access control.
Before Coram (Challenge)
The View at Stonecrest recently completed major renovations and introduced gated access to enhance resident safety. But maintaining visibility across multiple entry points required a smarter, more reliable video solution. The existing setup made incident review and maintenance cumbersome, with downtime risk affecting both staff responsiveness and resident confidence.
The Switch to Coram
When the property team began evaluating solutions, Coram stood out for its responsive service, cloud platform, and integration potential. Drucker noted: “We had an NVR that went down and you guys shipped out a new one,” highlighting the team’s quick action to restore uptime.
Coram’s balance of intuitive software, proactive support, and consistent system performance has made daily operations smoother. “I do really like using the Coram cameras… so far they’ve been working out well,” Drucker said.
Life With Coram (Results)
Since adopting Coram, The View at Stonecrest has gained:
- Higher reliability: Fast hardware replacement and minimal downtime keep systems continuously online.
- Simplified management: Remote access and clear, user-friendly software make monitoring effortless.
- Enhanced visibility: Multiple entrances and gated areas are covered in real time, improving security response.
The property is now exploring Coram’s Access Control integration—a solution that unites door management and video footage for instant verification. “You can control access via the Coram app and have that pair with video footage,” explained Stu Waters, Coram’s Head of Growth.
For Stonecrest, that means residents and staff can enjoy a safer, more controlled environment—one that evolves with technology rather than falling behind it.
Why Coram?
- Cloud-based visibility across all entry points and shared areas.
- Rapid support response—hardware replacements shipped promptly.
- Integrated security vision linking video, access control, and emergency management.
- Ease of use for property teams with limited IT support.
- Proactive innovation that grows alongside customer needs.
Recommendation
“It’s been working out well,” Drucker said. “The software’s been solid… and I really like using the Coram system.”
With strong performance, active support, and future-ready integrations, The View at Stonecrest is proving that elevated living includes elevated security.
.webp)
