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Pena Mesa School Dean Solves Investigations Faster with Clearer Video and AI Search

“In comparison to other systems I’ve dealt with over the years, I would definitely recommend Coram.” — Heather Pittman, Dean of Students, Pena Mesa Middle School

Stu Waters
Stu Waters
Oct 15, 2025

Coram helps a middle school pinpoint student movement and identify incidents in minutes, replacing grainy footage and guesswork.

✅ Customer Snapshot
✅ Customer:
Pena Mesa Middle School, Snowline Joint Unified School District
✅ Industry: K–12 Education
✅ Use Case: Campus safety investigations, student accountability
✅ Segment: Public school district

Maybe five, ten minutes. Not long.” That’s how quickly Dean of Students Heather Pittman says she picked up the basics of Coram. The bigger change was what happened next: clearer video, faster searches, and confident outcomes when questions arose.

Before Coram

When Heather arrived at the school, the existing camera setup made routine follow-ups hard. Footage was “very grainy, difficult to see,” and storage was limited, making it tough to find or keep what mattered. As a result, day-to-day investigations took longer and left more room for doubt.

The Switch to Coram

While she wasn’t part of the original evaluation, Heather approached the new system like she does any decision: research, reviews, and comparisons with peers in education. She recently joined a Coram training and discovered AI tools she hadn’t realized were available, including natural-language video search.

It was very exciting to learn about being able to type in a description and then it pulls up anything that matches that description, which was really great.

Life With Coram

The clearest impact is… clarity. In a recent off-hours incident at a district elementary school, a parent pressed for proof. The footage delivered.

The very first picture I saw, I knew it was so and so… we had six other images… there was no doubt about it because of how clear the images were.

Beyond image quality, Coram’s AI helps Heather track movement across campus. By dropping in a face, she can quickly see every place a person appears, speeding up routine “where were they?” checks and reducing manual scrubbing. She’s also learning about proactive capabilities such as weapon detection—“definitely helpful… kind of scary at the same time, but… useful” for knowing if someone has something they shouldn’t on campus.

Before → After

  • Grainy video & limited storageClear, high-confidence images that hold up when challenged
  • Manual, time-consuming reviewsFace-based and description-based search to jump to moments that matter
  • Slow onboarding“Maybe five, ten minutes” to get productive with basics

Why Coram?

  • Image clarity that resolves disputes: identities confirmed without second-guessing.
  • AI assist for speed: type a description to find relevant moments instead of scrubbing.
  • Campus-wide traceability: face-based results show every appearance across cameras.
  • Rapid adoption: non-technical users get value within minutes.
  • Safety features in reserve: capabilities like weapon detection add another layer when needed.

What’s Next?

Coverage will expand. Heather notes remaining “dead spots” where additional Coram cameras are planned, extending the benefits of clarity and search across the full campus.

Recommendation

When asked personally (apart from speaking for the district), Heather’s verdict is clear: “Yes, I would definitely recommend it.

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