Ever pulled up footage from a critical moment, only to find a blurry mess or a black screen? It happens more often than you’d think. Most cameras don’t scream for help. They collect dust, get knocked off-angle, or quietly stop recording until the day you need them.
Some systems now offer real-time health monitoring, automatic alerts, and even hardware replacement if something fails. Coram, for example, replaces faulty cameras and provides free upgrades on select models, so maintenance doesn’t pile up on your plate.
Here’s what we’ll cover:
Most people don’t realize there’s a problem until the footage is gone or unusable. The camera was recording… but the lens was fogged. The system was running… but the timestamp was off. These issues seem small until you need them to work.
Regular maintenance isn’t just “nice to have.” It’s what keeps your system functional when it matters most.
Here’s why it’s worth your time:
Cleaning your security cameras sounds simple until you scratch a lens, leave behind streaks, or accidentally damage the sensor. It’s not just about wiping the surface.Â
It’s about doing it right so your footage stays clear and your system stays functional.
Here’s how to clean your cameras without ruining them:
Always turn off the camera and disconnect power if possible. You don’t want to trigger motion alerts, record while cleaning, or cause electrical damage.
Paper towels or tissues might seem fine, but they can scratch the lens. Use a dry microfiber cloth to wipe off loose dust or smudges.
Got something sticky?Â
Lightly dampen the cloth with distilled water or a lens-safe cleaning solution. Avoid household glass cleaners; they often contain chemicals that leave residue or damage coatings.
Security camera lenses are sensitive. Apply light pressure and clean in a circular motion. If you’re cleaning a dome camera, gently clean the entire cover, scratches here can distort night vision and cause glare.
Even if the lens is spotless, dirt or spider webs on the housing can reflect light or block part of the view. Wipe the outside of the camera, check for insect nests, and trim any nearby branches or wires that might obscure the frame.
This is your best time to spot physical damage - cracks in the lens, moisture inside the dome, or discoloration on the surface. Foggy or hazy patches might signal condensation inside the housing. Don’t ignore them. They won’t fix themselves.
If your cameras are mounted high or in hard-to-reach areas, use a long-reach cleaning tool or pole with a soft attachment. Avoid climbing ladders without a spotter. For commercial buildings, it’s usually safer to call maintenance or a professional.
There’s routine cleaning… and then there’s the kind of issue you shouldn’t try to fix yourself.
If your cameras are glitching, going offline randomly, or showing signs of internal damage, it’s time to step back and bring in a technician. Maintenance is one thing, repair is another.
Here’s how to tell when the problem is bigger than a dirty lens:
Bottom line? If a camera’s behavior seems “off,” and you’ve already cleaned and checked basic settings; it’s better to call in help than risk permanent damage or lost footage.
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Security cameras aren’t fire-and-forget devices. Over time, even the best systems develop problems that if ignored can lead to footage loss, missed alerts, or complete system failure.
The most obvious culprit is a dirty lens but if cleaning doesn’t help, the problem could be a scratched cover, fog inside the dome, or even heat damage on outdoor cameras.
Fix: Clean gently first. If the blur persists, check for physical defects or internal condensation.
2. Cameras randomly going offline
If your feed drops in and out or some cameras go dark without warning, you could be dealing with loose power cables, Wi-Fi interference, or outdated firmware.
Fix: Check power connections, reboot the device, and update the firmware. If it keeps happening, test the power supply or call for professional inspection.
3. IR glare or poor night vision
At night, a dirty dome or nearby reflective surface can bounce infrared light back into the lens causing whiteout or overexposed images.
Fix: Clean the dome, adjust the angle, and remove any shiny surfaces in the camera’s view. If your dome is scratched, replacing it can instantly improve clarity.
4. Recording gaps or missing footage
Even if your camera is online, it might not be recording. This could be due to a failing hard drive, storage overload, or corrupted files.
Fix: Check your DVR/NVR status. Look at storage capacity, recent recordings, and disk health. Swap out any failing drives before they go completely dead.
5. Water or dust inside the housing
Outdoor cameras face the worst of it. Water leaks, windblown dirt, or insects can get inside poorly sealed units leading to fog, corrosion, or electrical shorts.
Fix: If you see moisture or signs of internal dust, stop using the camera and inspect the housing seals. You may need a weatherproof replacement.
Start with a soft microfiber cloth. If the fog is on the outside, it’s likely from humidity or dirt, wipe gently using a lens-safe cleaner. If the fog is inside the dome, that's a bigger issue.Â
Moisture has entered the housing, which means the seal is likely compromised. You’ll either need to reseal it with weatherproofing gel or replace the dome entirely.
Tip: Store a few silica gel packets inside outdoor camera housings to reduce internal moisture buildup.
Outdoor cameras should be cleaned every 3–4 months, or more often if they’re near roads, trees, or construction zones. Indoor cameras typically need cleaning every 6 months, unless they’re in high-traffic, dusty, or greasy environments (like kitchens or factories).
Set reminders or better yet, build it into your quarterly maintenance routine.
Without weatherproofing, cameras are vulnerable to rain, humidity, dust, and temperature swings. These conditions can lead to fogging, electrical failures, rusted hardware, or complete shutdown.Â
A sealed, IP-rated camera can handle rough conditions.Â
An unsealed one? It won’t last a season.
You may need to clean more frequently during wildfire season, pollen peaks, or heavy storms.
No. Most glass cleaners contain alcohol or ammonia, which can damage coatings on your camera lens and leave streaks. Stick with lens-safe cleaning solutions or distilled water applied to a microfiber cloth and never spray anything directly on the lens.
Lens cleaned? Check. Fog gone? Check.Â
You’ve now got the playbook for keeping your cameras sharp, functional, and ready when you need them most.
Want to stop playing maintenance roulette? Coram monitors camera health, catches problems early, and even replaces faulty hardware, so you don’t have to.