North Carolina district modernizes security across schools, replacing legacy systems with fast, accurate, and proactive video surveillance.
Customer Snapshot
✅ Customer: Yadkin County Schools
✅ Industry: K–12 Education
✅ Use Case: Campus safety, proactive video alerts, banned-person identification
✅ Segment: Public school district
“The system is actually better than we thought it would be. It’s incredibly easy to use—even for someone who’s not super technically minded.”
For Patrick Reagan, Coordinator for School Safety and Security at Yadkin County Schools, maintaining consistent, reliable security across every campus is both a logistical and moral responsibility. When aging equipment and a clunky interface made even basic video tasks a challenge, he knew it was time for a change.
Before Coram
Yadkin’s legacy video system had become increasingly difficult to use. “It’s cumbersome, and honestly, you have some difficulty manipulating the system,” Reagan said. Even as someone familiar with the platform, he found it limiting and unreliable. Equipment failures added to the frustration, pushing the district to explore new solutions.
“I’ve been looking at different systems for the last three years,” he said. “Even trying new systems and trying to find a good fit for Yadkin County Schools.”
The Switch to Coram
When Reagan discovered Coram, the combination of capability, affordability, and dependability stood out. “Ultimately, what it came down to was it was the most affordable option, and it provided us a great platform to work off of without risking just complete lockup of data if some funding source got delayed.”
The rollout was seamless. Hardware arrived within a week, and the district’s IT team handled installation with minimal hiccups. “The only challenge we had was because our cameras were actually so old, the audio features weren’t readily available… but the Coram tech team jumped in and within probably two weeks, they had a fix and our audio was back up and running.”
Life With Coram
The new system quickly won over administrators. “Our principals who have already started using the software and the cameras… speak over the moon about how easy it is to use,” Reagan said. “They’re just amazed at how quickly the system is up and running and how quickly the alerts come in—and furthermore, how accurate they are.”
Those alerts now include facial recognition for banned individuals and optional weapon detection tools. While firearm detection wasn’t the district’s top priority, Reagan values having proactive safety features available as Yadkin expands its camera coverage.
The IT department also noted strong communication from Coram’s support team throughout setup and troubleshooting—an experience Reagan called “quite positive.”
Why Coram?
- Ease of use: Simple for non-technical staff to navigate.
- Rapid rollout: Hardware delivered and installed within days.
- Responsive support: Quick fixes and clear communication.
- Affordability: Robust capabilities without financial risk.
- Accurate alerts: Trusted by administrators for real safety gains.
Recommendation
Reagan summed it up best: “The system is actually better than we thought it would be. It’s been a big win for us.”
